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Access gets slow or freezes on Win11 when you copy records

Updated: Feb 19

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There are many reports that Access 365 on Windows 11 is slow to respond when trying to copy records and freezes completely when trying to copy more than a few hundred records.


According to user reports, the update KB5019980 from 8 November 2022.


George Hepworth has informed the Access team on 18 Nov 2022. On 6 March 2023, we learned from Microsoft that there will be a fix for the problem in a Windows update.

On 17 Feb 2024 Shane Groff from the Access team wrote in a forum post: "The fix for this should be in Windows 11 24H2, which will be released later this year." Various websites assume that this Windows update will be released in the second half of 2024. Until then, the simplest solution to the problem in most cases is probably workaround 4 listed below.

Workaround 1: Try to uninstall KB5019980.

Workaround 2: Bud Trench has mentioned in a comment here below that Access works correctly again when he runs it as administrator. Other affected users have confirmed that this works.

Workaround 3: Continuous forms are not affected by the problem. So for some people copying over continuous forms could be a remedy until the bug is fixed.

Workaround 4 is a tip from the Microsoft Access team and usually the best to implement: It helps to turn off Suggested Actions. You can find them in the Windows 11 Settings – System – Clipboard – Suggested Actions.

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