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Access gets slow or freezes on Win11 when you copy records

Updated: Mar 13


image courtesy of pixabay.com

Description

There are many reports that Access 365 on Windows 11 is slow to respond when trying to copy records and freezes completely when trying to copy more than a few hundred records.


Cause

According to user reports, the update KB5019980 from 8 November 2022.


Status

George Hepworth has informed the Access team on 18 Nov 2022. On 6 March 2023, we learned from Microsoft that there will be a fix for the problem in a Windows update.


On 17 Feb 2024 Shane Groff from the Access team wrote in a forum post: "The fix for this should be in Windows 11 24H2, which will be released later this year." This Windows update will be released in the second half of 2024.


Until then, the simplest solution to the problem in most cases is probably workaround 4 listed below.

Workaround 1: Try to uninstall KB5019980.

Workaround 2: Bud Trench has mentioned in a comment here below that Access works correctly again when he runs it as administrator. Other affected users have confirmed that this works.

Workaround 3: Continuous forms are not affected by the problem. So for some people copying over continuous forms could be a remedy until the bug is fixed.

Workaround 4 is a tip from the Microsoft Access team and usually the best to implement: It helps to turn off Suggested Actions. You can find them in the Windows 11 Settings – System – Clipboard – Suggested Actions.

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9 Comments


Laurean Callander
Laurean Callander
Jun 08

Workaround 4 - worked like a charm! Thanks so much!

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scottalber
Feb 24

I've been copy and pasting records from Access 2016 to Excel 2016 for years and never had a problem until now. Spent last several hours trying to figure out why both appeared to be locking up. I tried turning off and on several settings under options in both and nothing worked. TG I found this tip of turning off the "Suggested actions" option for clipboard in Windows 11. That solved the problem!

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Janeen Routon
Janeen Routon
Aug 03, 2023

Turning off the suggested actions for the clipboard was the Insta fix. You flip on and it freezes up, turn it off and it works like normal. You think microsoft would fix this by now

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Brian L
Brian L
Nov 09, 2023
Replying to

November 2023 and it is still an issue! Workaround 4 works perfectly

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Andy Trommald
Andy Trommald
Apr 11, 2023

Cut also works in place of copy if you can swing it

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Kelly Hardy Enser
Kelly Hardy Enser
Jan 17, 2023

Thank you so much for the work-around. I've been pulling my hair out over this for months.

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