Access gets slow or freezes on Win11 when you copy records

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Description

There are many reports that Access 365 on Windows 11 is slow to respond when trying to copy records and freezes completely when trying to copy more than a few hundred records.

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Answers discussion

Cause

According to user reports, the update KB5019980 from 8 November 2022.

Status

George Hepworth has informed the Access team on 18 Nov 2022. On 6 March 2023, we learned from Microsoft that there will be a fix for the problem in a Windows update.

In 2024 it was expected that Windows 11 24H2 would contain a fix for the bug. However, according to several reports, this is not the case. The problem persists and those affected continue to wait for a fix.

Until then, the simplest solution to the problem in most cases is probably workaround 4 listed below.

Workaround 1: Try to uninstall KB5019980.

Workaround 2: Bud Trench has mentioned in a comment here below that Access works correctly again when he runs it as administrator. Other affected users have confirmed that this works.

Workaround 3: Continuous forms are not affected by the problem. So for some people copying over continuous forms could be a remedy until the bug is fixed.

Workaround 4 is a tip from the Microsoft Access team and usually the best to implement: It helps to turn off Suggested Actions. You can find them in the Windows 11 Settings – System – Clipboard – Suggested Actions.