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Guinea Pigs on the Current Channel

Jun 29
2 min read

Updated: Jul 1

                                            M365 users during an update           (image source: wikipedia)
M365 users during an update (image source: wikipedia)

In early June 2026 a bug in the Beta channel and in the Current Channel (Preview) of M365 caused Access applications to run extremely slowly. It only occurred in these two "Insider" channels, dedicated to test new features and find and fix bugs before they reach the standard update channels. The bug was discussed in several forums, e.g.



We reported it to the Microsoft Access team, and a fix for both channels was created quickly. The last affected version in the Preview channel was 2606, build 20131.20044 from June 12. The bugfix was released with the next build 20131.20052 on June 15. We informed the affected people, they updated and were delighted.


One of the forum posts informing about the fix.
One of the forum posts informing about the fix.

All clear! ...or almost... Multiple new reports surfaced in the discussions, on the lines of:

We are on Current Channel, version 2606, build 20131.20044, and this bug is preventing us from working. When we request an update, we get the message that we are up to date.


I explained to them that this was a Preview build number, not one in the Current Channel, which was still on version 2605, that they should update to the fix or switch channels or ... Nothing worked for them.

It was not the first time we had heard such accounts of Preview builds in the Current Channel with bugs or features people shouldn't have there. But it would be the last time we suspected them of incorrect information or Microsoft of accidental channel mix-up, because when we checked with Microsoft again, we finally learned the bitter truth:


Microsoft sends Preview channel builds also to part of the user base in the Current Channel in order to test them more extensively. This Microsoft article lists the Current Channel among the Update channels subject to experimentation. The paragraph Production release build candidate validation mentions that preview builds are sent to the Current Channel for further testing.


As we've seen again in the recent example, this not only causes confusion regarding channels, versions and builds, but it also can make it difficult for those affected to find a solution. Some had to wait for another fixing update, even though the bug had already been fixed in the "correct" channel 10 days earlier.


Release note for the build that finally fixed the bug also for Current Channel users.
Release note for the build that finally fixed the bug also for Current Channel users.

The Current Channel is the default setting for new M365 installations and is therefore by far the most widely used. Microsoft classifies it as a channel for production use. Until now, no one outside of Microsoft was aware that testing is intentionally conducted in this standard channel.


Based on this new information, we will update our channel article to recommend the Monthly Enterprise Channel for production use. After the Semi-Annual Channel will be discontinued in July, the monthly channel will be the only one that is not used for experiments.

6 Comments


tassimo
tassimo
Jul 19

It’s also always amusing to see when the latest versions finally show up in the Monthly Enterprise Channel—or when they get rolled back. This happens even within the same tenant. For instance, I didn't get the new SQL editor until several months after it appeared in the Current Channel. Then, with version 2605, I had the zoom function, yet it was missing on some devices despite them running the exact same version number. And now—even with the latest version, 2606—the feature is gone from every PC.  That’s quality management for you: users become testers, and then Microsoft suddenly pulls the plug.

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tassimo
tassimo
Aug 29
Replying to

2 days later, after my comment, I've got the Zoom feature back...and i was happy with it...and now ? Since last week, again it's away. What the hell ist going on there ? on off on off. It’s a negligent and unprofessional update policy. As a paying customer, I expect at least some official information about it. After all, there is a "News" button on the Access account page—yet there is no news. But then again, who are we? At this point, a big thank you to the ACCESS FOREVER team, who have essentially taken over the job that Microsoft should be doing. Perhaps you could write an article about how Microsoft handles these stealthy deactivations. If you have any information, it would be gre…

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jfruiz
Jun 30

Amazing...

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Xavier Batlle
Xavier Batlle
Jun 29

I think it's a shame and it makes no sense! You shouldn't pay for a tested product and end up serving as a guinea pig by default.😡

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Replying to

The reason I chose the guinea pigs is that they don’t participate in experiments voluntarily. That’s the key difference to the Insider channels, even though we find many unwitting participants in the Preview channel.

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