Performance issues and crashes when loading forms (Fixed)

Description

There were reports that Office update 2405 was causing slowness loading forms in Access. Some users were reporting that eventually Access was then crashing. Microsoft confirmed an increase in crash reports for this update version which appears to affect builds starting with 2405 17628.20110 released to Current Channel starting on May 30, 2024.

According to several reports, the problem has been occurring again in version 2407 since August 1.

There are detailed bug reports in these forums for Version 2405:

• Tech Community

• Answers

• Stack Overflow

For Version 2407:

• In the comments attached to this article

• Tech Community

  
  

Cause

Unknown.

Status

The bugfix from Microsoft had originally fixed the problem for the Current Channel with Version 2406, Build 17726.20126 and for Current Channel (Preview) with Version 2406, Build 17726.20118.

The bugfix is for the version 2407 issue is now available for Current Channel with Version 2409, Build 18025.20096 and Current Channel (Preview) with Version 2409, Build 18025.20090.

There is a probably less "popular" variant of the problem where things slow down when the "Properties" property is used many times in code. This is currently being investigated by Microsoft. When we get an update on that we will let you know!

Workaround 1

Try not to install version 2407 or roll back to an older build if you have already done so.